Silverton Aggregates are a large building and landscaping materials supplier, based in East Anglia. Founded in 1996, Silverton has evolved from a sand and gravel merchant to a fully-fledged builders’ merchants.
Interestingly, e-days were approached by Silverton due to their IT Managers involvement with a previous company that used e-days. The IT Manager used to offer IT support to an organisation using e-days, and felt it was the perfect tool for managing absence.
Silverton previously used a manual, paper and spreadsheet, based process. It allowed staff members to often over book holiday, causing issues with payroll and leading to them having to reconcile entitlement used towards the end of the year, and in some cases try to recoup lost funds from staff who had overbooked holiday.
e-days makes the entire absence management process more efficient
From booking holidays to keeping check on allowances, e-days devolves responsibility from HR.
e-days self-service nature allows staff to take their own responsibility over holiday tracking, making the whole process easier for all involved.
One of the main drivers for sourcing a new absence management solution was the need to be able to book absences from anywhere at any time, due to the out of office nature of Silverton’s work.
Silverton also had a problem whereby towards the end of the year, HR would be inundated with requests around how much holiday allowance individual members of staff had remaining, leading to a real loss of productivity and unnecessarily increased workload.
e-days implementation meant holiday allowances where visible to every employee all year round, eliminating the need to ask HR for an update on allowance remaining.
Silverton have made their entire absence management process more efficient by switching from labour intensive manual paper and spreadsheet processes to a more modern, cloud-based, self-service approach.
Staff now feel empowered and can track and request their own holiday, whether they’re in the office or considering booking a holiday straight after dropping off a large amount of building supplies!
With staff now able to track their own allowances, and also unable to overbook holidays, unnecessary workload and pressure on both Payroll and HR has reduced, allowing those departments to focus on business-critical tasks.
"e-days gives us more nuanced decision making aimed at supporting our employees’ health and wellbeing." - Head of HR & Facilities
"e-days has enabled us to follow processes more rigorously and a big benefit is the visibility of absence throughout the organisation." - Financial Controller
"There are multiple updates throughout the year and always new opportunities to better the user experience for employees." - Payroll Specialist
"I was given the time I needed to trial e-days with regular contact to check on how I was progressing yet. I was never once pressurised into signing up" - Practice Manager
"e-days provides a quick and reliable system. Allows employees single sign on access and we don’t have difficulties with the system ever being down." - HR Analyst
"Gone are the paper forms, inaccurate reporting and confusing hours spent rummaging through paper trails." - Operations Manager
"e-days is a cost-effective solution, simple to set up and administer and very user friendly." - HR Manager
"e-days have a super reactive support team and the application is frequently updated based on customer experience." - IT Manager
"e-days has made the job of managing absence easier. It has cut down on time and reduced the amount of emails." - Divisional Service Manager
"e-days makes the entire absence management process more efficient from booking holidays to keeping check on allowances." - IT Manager
"Thanks to the implementation of e-days we now have a paperless absence booking system which is easy to use." - HR Manager
"e-days has made annual leave and TOIL management significantly easier for both team members and managers." - Data Manager
"With e-days our company can now easily and effectively manage planned & unplanned absences along with other leave." - Support Manager
"Our users find it very easy to use and our managers find it easy to approve & keep track of absences in their department." - Head of HR & Facilities