Many factors are considered when selecting a new business system.
However one of the most important elements consistently overlooked is: Simplicity.
What is meant by simplicity?
How easy is it for any given member of staff to access and use the system as intended?
Try and concentrate on the real back-to-basics questions:
- How many clicks does it take to get to the desired menu?
- How many distractions, irrelevant options and other hurdles are included alongside the truly functional elements?
- How clear and concise is the display and the Help section?
A common offender is the humble HRIS database.
So, why is it important?
Often much thought is given to the reporting tools, the data collection forms, the automated workflow paths, the failover mechanisms – all important elements, but all absolutely useless if the system isn’t simple enough for staff to want to use it… Even to enjoy using it.
Take, for example our own system: e-days, an online system for staff absence management. It is praised by clients for its simplicity – as well as multiple functionalities. Judge it for yourself, if you like, through this free demo.
Ensuring that staff are keen to use the system and demonstrating that it benefits them individually (as well as the company) will mean that the data entered is accurate and up-to-date. This will have a significant impact on the quality of the other tools in the system – much more so than how many extra bells and whistles it has compared to another system.
Consider the bigger picture
The lesson of this post has to be: Try not to get too caught up in complex functionalities… Think about the bigger picture.
Don’t get me wrong – this is easy to do. And sure – these functionalities are all important.
But remember – You and your staff will be using this system regularly. It needs to be easy to use with a simple structure and rationale and ultimately, it needs to offer a smooth user experience.