Understanding the reasons behind staff sickness absence is critical. It will ensure your company is equipped to deal with the consequent effects.
This post will look at a real-life case study – it will demonstrate how not recording your data accurately (or not recording it at all!) can all go so terribly wrong…
A case study
A recent discussion with a manufacturing company uncovered a typical example of how the lack of one small but vital piece of information led to significant problems later on.
The cause of the problem was actually very simple: an episode of sickness absence was not reported as being related to an accident at work.
The consequent effect is that the company was not prepared to deal with the compensation claim some 6 months later.
It took a significant amount of effort to track back and understand how the situation had occurred and what the business had done about it at the time, which of course in this case was nothing.
The result is a re-designed absence form that now runs to some 7 pages, to be filled in by the manager for each and every instance of sickness absence. Clearly this is going to be counter-productive unless the manager is given some assistance and guidance when completing the form.
How can I avoid this happening in my company?
Answer: Simplify the process by using a sophisticated, non-paper based system tailored to absence management. This can save precious time but more importantly ensure two things:
- All the correct data is gathered accurately
- The data is stored securely for future reference
To help you understand the benefits of using such a system, I will tell you a bit more about our product – e-days.
e-days can help by applying intelligent workflow processes to the form as it’s filled out electronically (instead of on paper), by:
- Opening relevant sections for completion, depending on answers given elsewhere
- Displaying different sections to employees and managers and notifying the relevant person at the right time
- Launching notifications depending on answers given e.g. in the case above, emailing the Heath & Safety team when the ‘Related to an accident at work?’ box is checked
Hopefully this post has highlighted the importance of recording sickness data accurately.
If you are using such a system already – congratulations, you’re a lot less likely to face issues stemming from inaccurate data in the future.
If not – don’t set yourself up for future problems – take action.
Please feel free to contact us and we can talk through your current situation and find out whether using a system such as e-days would be something your company could benefit from.