client feedback

e-days recently conducted a customer survey of our wide range of clients. The results were very encouraging:

• 91% of clients agree that e-days has improved their “ability to manage absence across their organisation”.
• 89% of clients agree that e-days has reduced “the amount of time spent administrating absence”.
• 78% of clients agree that e-days has “significantly reduced abuse and absenteeism across their organisation”.
• 100% of clients agreed that e-days has “significantly improved their access to absence information”.

We asked clients to gather feedback from their end-users and we found out that

• 94% of our clients’ end users thought that e-days was “easy & intuitive to use”.
• 91% of our clients’ end users thought that e-days was “an improvement on the previous system”.
• 94% of our clients’ end users said e-days made “booking holiday simple & quick”.
• 89% of our clients’ end users said e-days “made life easier!”

We then asked our clients to gather feedback from managers and they told us that:

• 91% of our client’s managers thought that e-days “made managing their team’s absence easier”.
• 84% of our client’s managers thought that e-days “reduced the potential for absence clashes”.
• 89% of our client’s managers thought that e-days “improved their ability to make decision regarding absence”.
• 90% of our client’s managers thought that e-days “has made managing absence easier!”.

Client testimonials:

• “I find e-days to be the best investment we made in HR last year!” – HR Manager, London Investment Bank
• “e-days has reduced the administration of holiday management dramatically.” – HR Officer
• “e-days is simple to set-up and operate. It has simplified and improved our procedures for monitoring absence and planned holidays.” – Managing Director , Cleaning Company
• “e-days has made our absence management system more efficient and easier for end users to administrate.” – HR Generalist, Bio-Medical Sciences Firm
• “The system enables us to monitor absence more efficiently so that we can identify trends and problem areas. User-friendliness has encouraged managers and staff to record absence accurately” – Payroll and Benefits Manager, International Forex Company
• “The main benefits to my company through using e-days is its ease of use and clear indication to necessary staff within the organisation of the holidays and absences record” – Managing Director, Electrical Wholesaler
• “It has simplified the process of booking absences and administratively is so much better.” – Director of HR, Entertainment Company.
• “e-days has brought together a number of paper based systems into a coherent method of managing staff holidays / absence” – Owner & Director, Technology & VOIP Company.
• “One of the main benefits of the system is that it minimises problems arising from lost forms, managers failure to respond or arguments over 'who asked first?'. The e-mail alerts are obviously timed so it is a case of first come, first served!” – Company Secretary, Legal Practice
• “We used to have a paper-based holiday system, which was inefficient and time-consuming. E-days has simplified the whole holiday booking process and removed much of the administrative burden from HR. What's more, employees love using the system because it is so user-friendly! We would definitely recommend.” – HR Officer, Legal Firm
• “From the view point of an office manager E-days has been a god send and has enabled me to free up so much of my time” – Quality Administrator, Public Sector Health Agency
• “The operational aspects of e-days is straight forward and easy to use.” – HR Administrator, Global Telecoms Firm.
• “e-days system is very user friendly and saves a lot of admin time to HR and managers. The process of applying and approving is easy and automated.” – HR Officer EMEA , Internet & Technology Firm.